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    How To: Add A New Device

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    From time to time you may need to enroll a new device.  For example, if you use a mouse at work and a touchpad at home you may need to set up two devices.  This article will walk you through the steps to set up a new device. 

    Step 1 - From the BioSig-ID™ Drawing Pad click Change Device

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    Step 2 - Choose a new device in the Enroll New Device Area

    Note:  If you use a mouse and work and want to enroll a mouse for home, you may select any of the profiles such as a Stylus to use for the second mouse.

    Enroll_a_New_Device.png

    Step 3 - Click Next

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    Step 4 - Click or touch the Click-ID™ password you created, then click Validate

    Note: See below if you cannot recall your Click-ID™ password

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    Step 5 - After entering your Click-ID™ you will then be able to enroll a new device.

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    Tip: Use the same password and Click-ID™ across all devices so that it is easy to remember.

    What if I cannot recall my Click-ID? 

    If you do not recall your Click-ID™ password you will need to request a complete password reset.  Click the @email to receive a password reset token via your email address on file.

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    Next, you will see the instructions informing you of the steps to redeem the email token.

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    Look in your email (be sure to check junk or spam folders) for an email from No-Reply@biosig-id.com.  Follow the directions in the email and on the BioSig-ID™ page.

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    After you click the link in the email you will get this message in a new window. Click Close this window and return to the BioSig-ID™ page. This may be located in a different tab within your browser.

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    Proceed through the steps to enroll a new BioSig-ID password for your original device.

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    Return to Step 1 to add a new device. 

     

     

     

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